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01. What is distance learning (online learning)?

With today's busy lifestyles and increasing demands on our time and energy, it can be difficult to get the education that it requires to stay competitive in a changing job market. Sadly, many individuals find themselves stuck in dead-end jobs that pay too little and have little promise for the future. Many people realize that to get the job they want and be able to work at what they love, they need to get a higher education or earn a degree. People who have a degree typically earn more money than their peers who do not have a degree and often enjoy a greater overall quality of life. However, there is good news for all individuals who want to get a better education and improve their situation in life. New opportunities to learn on the Internet and distance learning online can help you get your degree and improve your job skills without have to ever step foot in a classroom.

So whether you are looking to pursue a degree or training certificate or to gain personal enrichment, you do not have to spend thousands of dollars at a university and take hours out of your day and work schedule. By finding the right learning opportunity on the web, you will be able to enrich your life and gain new skills at your leisure.

02. How does distance learning work?

Distance learning is off campus, flexible learning that allows you to follow campus-based programmes, that you can study at home or work when it's convenient for you. We provide you with professionally developed study materials. The study materials have been developed to provide sequential learning with continual access to self assessment and task based progress measurement. You will be allocated a tutor for academic support who you can contact as often as you like by email and telephone. You will also have access to a student support co-coordinator who will be there for administrative advice to make your learning experience successful and enjoyable.

For most of our programmes you will also have access to online resources. You will be able to access course information, tasks/activities, engage in discussions with tutors and fellow students.

03. Are the study materials text-based or online?

Study materials are text-based or online or a mixture of both, depending on which programme you choose. We courier your materials to you and you work from home. You will receive everything you require to successfully complete your program.

04. Do I need a computer?

We recommend you have access to a computer with access to the internet and email as a minimum for all of our programmes.

05. Will there be any classroom lectures or workshops? Will I be able to meet my tutor face- to- face?

There are no compulsory lectures or workshops, unless specifically stated. The programmes are designed to be 100% distance learning. Each program is fully supported by an academic tutor and student support coordinator. You are able to contact our staff whenever you need to, via email or telephone.

06. Is the Virtual Campus mandatory?

The Virtual Campus is mandatory for students studying the online programs. However, for other programmes the Virtual Campus is there to enhance students' learning and does not replace the normal comprehensive paper based study materials.

07. How long does it take?

It depends on the program but most programs have a minimum and maximum study period. Generally you will spend as much or as little time as you would if you were taking the program by formal part-time study but this is, of course, very flexible.

08. I work full-time and have a family, how will I find the time?

Flexibility is key. All of our programmes allow you to work full-time as you can fit your studies around your job and personal commitments. Our programmes require from as little as 8 hours per week study time. Your student support coordinator is always on hand should you need to extend a deadline or defer your studies. In most cases, you can take up to five years or more to complete your program, although many complete within one or two years.

09. Can I study anywhere in the world?

Yes Programs are flexible with study materials that allow you to study completely independently. The only compulsory campus attendance is normally for examination purposes, which can be arranged locally if you are overseas.

10. Is the qualification the same as that which campus students receive?

Yes. Curriculum, course content and assessment are the same, regardless of method of study so there is no distinction on the qualification itself. You receive exactly the same award and certificate as a campus based student.

11. How many hours per week should I devote?

We recommend between 8 and 15 hours per week, depending on the program. Flexible learning is about good time planning and building momentum. It is also about self-motivation.

Regular study is more effective than heavy but intermittent periods of study. Always plan to spend as much time on the program as you would by part-time formal study.

12. What if I need more time to complete my studies, can I take a break?

If you fall behind, become ill, relocate or need to defer your studies we will always try our best to accommodate you and your student support coordinator will be on hand to explain the options available to you.

13. What happens if I fail something?

Don't worry, if you fail an assessment you are allowed at least one resubmission. Your academic tutor will provide you with detailed feedback to help prepare you for your resubmission.

14. How do I sit exams?

Examinations can be arranged locally for overseas students, although this will incur an additional charge.

15. Is there a graduation ceremony?

For most of our university accredited programs you will be invited to a formal graduation ceremony, usually held on the university campus with full time students.

16. Will I be able to succeed?

We believe that your success is our success. Our experienced, friendly program advisors will assist you through the application process to ensure you enroll on to a program that is right for you. Motivation, time management and organisation on your part, combined with quality study materials and superior support throughout your studies are key to your success.

17. Will I be able to afford it? How do I pay?

You already know that investing in yourself is one of the best investments you can ever make. Paying for your studies is an investment in your future. It should not be viewed as an expense or cost because there is clear evidence to show that qualifications lead to an increase in salary. It is also accepted that a qualification enhances your career and long term earning potential.

18. What do the fees include?

All study materials, either text-based or online and student handbooks are supplied. For many of our programmes core text books are also included. You will be allocated a tutor for academic support who you can contact as often as you like by email and telephone. You will also have access to a program coordinator for administrative support. There is no application or enrolment fee, this service is completely free of charge.

19. I have plenty of work experience in my area of interest but no real qualifications. Can I still apply?

For many courses, experience can be just as valuable as qualifications so if you havenít studied for a while you need not be at a disadvantage. Each applicant is considered on his or her individual merits.

20. I already have a qualification. Will this qualification allow me to gain exemptions from the course and will the cost be reduced?

Different procedures apply for different programs. It is often possible to gain exemptions based on previous qualifications and work experience. The best way to find out is to apply. All applications for exemptions will be considered on merit. If exemptions are granted the cost of the program may not necessarily be affected.